ASSISTANT, ENTERPRISE DEVELOPMENT AND INCLUSION 

LEVEL 8A

Temporary Specified Purpose, full-time (approximate end date August 2025) 

Closing Date: Monday, 6th January at 3pm

*The specified purpose of this contract is to cover a temporary internal promotion

Fáilte Ireland invites applications for the position of Assistant, Enterprise Development and Inclusion. The role will report to the Officer, Enterprise Development and Inclusion. The Enterprise Development & Inclusion team supports capability building across the tourism sector. Capability building goes well beyond traditional training of employees: it’s about fundamentally changing how the work gets done, with effective capability building, enabling companies to develop the mindsets and behaviours to deliver transformational gains. The team anticipates future business capability needs to ensure the tourism sector is better positioned to remain profitable, competitive and resilient. Through our capability building supports Fáilte Ireland empower tourism professionals to enjoy a sustainable career in a dynamic and interesting industry, by equipping them with the knowledge and insight, the networks and connections, the confidence and capabilities to make the most of opportunities today and be ready for those that emerge in the future. The team supports tourism professionals to build the knowledge, skills and experience so that they can be the best that they can be and enable tourism in Ireland to thrive.

PRIMARY OBJECTIVES/KEY RESPONSIBILITIES

• Provide administrative support to key projects being delivered across the Division. 

• General administrative duties such as responding to email queries, updating of documents, recording minutes of meetings and assisting team members as required. 

• Provide administrative support for meetings/ workshops/events by sending invites, setting up venue, organising room layout, booking accommodation, dealing with invitees. 

• Support the administration relating to new and existing systems, processes & polices 

• Input into trade database, Customer Relationship Management (CRM) system. 

• Input into the online learning management system (learniFI). 

• Generate reports as required through appropriate systems. 

• Provide administrative support on updates and reports to internal business units as required.

• Generate regular status reports for review by line manager. 

• Assist in the organisation, execution and follow up of meetings and events. 

• Assist in the compilation of presentations for meetings and events as required. 

• Support the implementation of finance-related processes on the Fáilte Ireland finance system. 

• Ensure all procurement and purchasing is in line with Fáilte Ireland policy. 

• Provide support cross divisionally as appropriate. 

Stakeholder / Relationship Management 

• Develop and maintain relationships with key internal and external stakeholders.

• Develop a working relationship with third party providers as required. 

• Carry out all other duties as required and participate as a full member of the Enterprise Development & Inclusion team by supporting different work projects, as required, from time to time.

PERSON SPECIFICATION 

We are looking for an individual that has a passion for tourism with a desire to be part of a strong team. Successful candidates will be able to demonstrate: 

• Evidence of strong communication and interpersonal skills with the ability to communicate effectively both orally and in writing. 

• Evidence of strong organisational and time management/planning skills and the ability to prioritise work and meet deadlines. 

• Meticulous attention to detail when preparing documents. 

• Evidence of proactive activity/self-starter

In order to be eligible to apply for this role you must have / demonstrate in your application form the following:

•  Strong office management and administration skills 

• Strong proficiency in IT systems such as Microsoft Word, Teams, Outlook, Excel and Powerpoint and experience working with online CRM databases and online Finance systems. 

QUALIFICATIONS/MANDATORY TRAINING 

•  A professional qualification (minimum Level 6 under the QQI Framework) in a related discipline is essential.

DESIRABLE CRITERIA

•  Experience in the Tourism sector. 

• Minimum of 1 years’ experience in an administrative role.

KEY COMPETENCIES 

• Planning and Managing Work 

• Team Work 

• Managing Relationships 

• Communicating Effectively