Support, Dublin Region 

LEVEL 7 

Permanent, full-time

Closing Date: Tuesday, 20th May 2025 at 3pm

Fáilte Ireland invites applications for the position of Support, Dublin Region. The role will report to the Manager, Dublin Region. This is a great opportunity to be part of the team, who work to ensure that visitors to Dublin have a great experience of our capital city. 

Job Purpose 

The successful candidates will provide administrative support to the Dublin team to maximise the potential of Dublin as tourism destination. This role will focus on supporting strategies around destination development that involves both internal cross functional collaboration and external stakeholder collaboration. 

Job Description 

Primary Objectives/Key Responsibilities 

Support the Dublin team in these areas; 

• Implementation of Dublin team initiatives to deliver on regional KPIs in line with specific project plans and timelines. 

• Work closely with other departments within Fáilte Ireland to support the delivery of cross functional projects. 

• Management of external stakeholder relationships. 

• Assist in the organisation, execution and follow up of meetings and events. 

• Contribute to Dublin focused familiarisation trips and itineraries. 

• Support new and existing product development and communication. 

Operational 

• Creation of presentations for meetings and events. 

• Input into trade database/CRM management system. 

• Provide logistics support for meetings/workshops/events by sending invites, setting up venues, organising room layout, booking accommodation, dealing with invitees. 

• Record, produce and distribute minutes of meetings. 

• Attend trade and stakeholder meetings and events. 

• Ensure all activities are delivered on time and on budget and in line with Fáilte Ireland finance processes. 

• Ensure that any procurement of work from a third party is implemented in line with Fáilte Ireland procurement policy. 

Carry out all other duties as required and participate as a full member of the Dublin team by supporting different work projects, as required, from time to time.  

This role requires travel, with attendance at a number of national and regional locations / sites on an annual basis. 

Person Specification 

Essential Criteria 

• Strong office management and administration skills 

• Evidence of strong communication and interpersonal skills with the ability to communicate effectively both orally and in writing.  

• Evidence of strong organisational and time management/planning skills and the ability to prioritise work and meet deadlines.   

In order to be eligible to apply for this role you must have / demonstrate in your application form the following 

• 2 years’ experience in an administrative role 

• A high level of proficiency in Microsoft Word and PowerPoint is essential. 

Qualifications/Mandatory Training 

• A professional qualification (minimum Level 6 under the QQI Framework) in a related discipline is essential. 

Desirable Criteria 

• Previous experience in the Tourism Industry would be an advantage.  

• Experience with CRM systems and finance management software 

Key Competencies 

• Planning & Managing Work 

• Managing Relationships 

• Communicating Effectively 

• Teamwork 

Selection Process 

Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process. 

Fáilte Ireland is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce. We encourage you to reach out to us directly at recruitment@failteireland.ie should you require assistance or reasonable accommodation during the recruitment process.